Job Description - Technical Support Engineer in Braine-L'Alleud
Return to jobs

Technical Support Engineer

Référence D’emploi: 57054

Posté sur 02 November 2023
Type de Contrat
Contrat chez Modis


To strengthen the technical support team, one of our clients is looking for a support engineer who is looking for new problems to solve. Due to the troubleshooting nature of the job you will be able to use your analytical thinking and technical knowledge to solve issues and help people.


For one of the big players in the automotive sector you will be part of the team who provides support to users and the different garages spread around the country. You will be confronted with a wide range of IT-problems and questions. Together with your team, you will solve them.

Function information

· Support on Office software and hardware incidents.

· Support on telecom and netwerk incidents.

· Support incidents related to in-house applications.

· Support on Active Directory.

· Support on mobile devices.

· Deal with IT incidents and requests via telephone, email or Help Desk applications.

· Log incidents via help desk applications and prioritize and manage your workload.

· Remote user administration. (VPN)

· Keep the documentation up-to-date.


· First experiences in a similar position and a strong technical background.

· Strong knowledge of Windows 7 en Windows10

· Good knowledge of Microsoft Office applications (Office 365).

· Good knowledge of user account administration (Active Directory).

· Strong knowledge of Dutch, French and English

· Team player, self-motivated and pro-active.

· The possibility to detect, analyze and solve problems in a technically challenging environment.


You get to work in a technically challenging environment with supportive and competent colleagues.

Working hours:

Mon – Fri 07:00 – 19:00 (in shifts of ex: 07-16u, 08u – 17u, 10u – 19u with 1hr break)

Saturday: 08-16u. This shift is only every other 5/6 weeks and can be done from home. If you work on Saturday, you have the Friday off

This opportunity is only open for freelancers or consultants.