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SPP2018-983 Middleware Analyst (administration)

Ref: CA_EN_6_919740_1023575

Posted on 10 November 2022
Toronto, Ontario
Contract Type

Middleware Analyst

* Knowledge & Skills

  • Administration of WAS, MQ, MQ Broker, Directory server, HTTP Server
  • Knowledge of WebSphere and MQ configurations
  • Understanding of SSL and knowledge of setting up secure communication between WAS and MQ components
  • Strong understanding of High Availability concept and architecture.
  • Automation of middleware processes such as start/stop, monitoring, automated deployments of applications
  • Strong organizational, documentation skills and desire for continuous process improvements.
  • Strong understanding of SDLC
  • Application Production support experience is highly desired
  • Must have strong interpersonal, planning, facilitation, negotiating, and organizational skills.
  • Able to identify risk and issues and recommend appropriate mitigation plans.
  • Can deal with changing priorities and meet tight timelines. Can work under pressure, manage competing priorities and work independently with minimal oversight.
  • Ability to work under pressure in a team for production support and respond effectively and efficiently to customers. Resource should be able to work in a fast passed environment and be able to handle critical time bound issues and have the ability to work and respond within a defined SLA.

* Responsibilities:

  • Perform Middleware installation, configuration and maintenance
  • Support system integration testing, user acceptance testing and performance testing
  • Provide support in regular application deployments and implementations
  • Handle Incident tickets and Service requests as assigned
  • Participate in RCA conference bridges and brainstorming sessions to address critical business issues
  • Perform middleware upgrades and software patch installation in non production environment and prepare upgrade plans for production
  • Setup new development and testing environments as well as perform maintenance of existing environments
  • Prepare technical documentation including build books and implementation procedures
  • Perform other duties as assigned or required including 24/7 on-call pager support
  • Construct automated scripts to start/stop WebSphere Application Server, MQ, MQ Broker instances in various development and testing environments
  • Construct automated scripts for deployment of WAS applications and MQ Broker archives
  • Work with external vendors and internal groups to analyze system capacity and address resources issues as they arise

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