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Customer Service Representative with Italian

Ref: 2430

Posted on 02 November 2023
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of a Customer Service Representative with Italian Language.

As a Customer Service Representative you will be responsible for: 

  • Handle Italian speaking customers
  • Accurate and timely escalation of complex cases, when needed
  • Consulting customers about the specifications of the company’s products
  • Focus on customer expectations and satisfaction
  • Protect confidential and sensitive information and materials
  • Collaborate with other team members to provide high-quality support

If you are:

  • Fluent oral and written Italian language skills
  • Excellent level of English
  • Excellent customer and communication skills
  • Ability to work under pressure to tightly controlled deadlines
  • Advanced Microsoft office skills
  • Willingness to work in a team
  • Exceptional ability to learn new skills

You will get:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards 
  • Competitive remuneration package 
  • Performance-based bonuses
  • Charity and sport initiatives

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