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IT Specialist Supervisor (Backup Solution)

Ref: 2511

Posted on 06 March 2022
Job Location
Bangkok
Contract Type
Contractor

Job Summary

  • Implement and support Data protection technology
  • Advance troubleshoots backup system, including of hardware, software, network and peripheral equipment.
  • Co-ordinate with internal process or partner/vendor for repairing and corrections process when necessary
  • Assists in planning, design, research, acquisition of new or upgrade software configuration.
  • Acting as technical resources in assisting Icustomer to resolve problem of equipment and data. Recommends modifications as necessary of hardware and software to customers
  • Maintain partner certificate
  • Provide product technical training to prospect customer or internal staff
  • On-site services to customer with or without or assigned by Supervisor or higher
  • Manage schedule and co-ordination with customer for project installation, implementation until project sign-off
  • Produce document as required in regular work
  • Skill transfer to successor as document of work history
  • Perform other duties of a similar nature or level
  • Co-ordinate with pre-sales technical team to provide solution or service for new project opportunity
  • Managing and coordinating with vendor

Responsibilities

  • Implement and support Data protection technology
  • Advance troubleshoots backup system, including of hardware, software, network and peripheral equipment.
  • Co-ordinate with internal process or partner/vendor for repairing and corrections process when necessary
  • Assists in planning, design, research, acquisition of new or upgrade software configuration.
  • Acting as technical resources in assisting Icustomer to resolve problem of equipment and data. Recommends modifications as necessary of hardware and software to customers
  • Maintain partner certificate
  • Provide product technical training to prospect customer or internal staff
  • On-site services to customer with or without or assigned by Supervisor or higher
  • Manage schedule and co-ordination with customer for project installation, implementation until project sign-off
  • Produce document as required in regular work
  • Skill transfer to successor as document of work history
  • Perform other duties of a similar nature or level
  • Co-ordinate with pre-sales technical team to provide solution or service for new project opportunity
  • Managing and coordinating with vendor

Specific of product/service and area of work assignment :

  • Implement, maintain Veritas Backup Exec. NetBackup, Data Insight, Enterprise Vault
  • Implement, maintain Veeam, CA ARCserve, Commvault
  • Design and implement Backup solution to customer

Experience Requirements

  • At least 5 years experience in any related fields
  • Familiar with Operating System e.g. Windows Server, Linux, Redhat
  • Knowledge in Veritas BackupExec and NetBackup is mandatory and Veeam, CA for optional
  • Experience to integrate Backup solution with Microsoft, VMware, Oracle, Nutanix, O365
  • Veritas Technical Specialist certificate (VTS) is preferred
  • Computer literacy (MS Word, Excel, Powerpoint, Visio)
  • Good command of English
  • Pleasant personality

Education Requirements

  • Bachelor degree in electronic, computer business or any related fields

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