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Field Dispatch Engineer

Ref: 2441

Posted on 06 March 2022
Job Location
Bangkok
Contract Type
Contractor

Job Summary

·        Work Order Management

·        Follow up with field personnel to ensure ontime completion of work orders

·        Work Order escalation and investigation

·        Manage & secure physical site access

·        Enforce Site Security Instructions

·        Spare part coordination

·        Escalate to obtain necessary spares

·        Site Information Management

·        Customer Incident Management Track and Manage Customer Incidents

Responsibilities

·        Work Order Management

·        Follow up with field personnel to ensure ontime completion of work orders

·        Work Order escalation and investigation

·        Manage & secure physical site access

·        Enforce Site Security Instructions

·        Spare part coordination

·        Escalate to obtain necessary spares

·        Site Information Management

·        Customer Incident Management Track and Manage Customer Incidents

Experience Requirements

·        2-3 years’ experience within the Telecom Industry

·        Experience in NOC

·        Experience in Managed Service and Network Roll-out services

·        Ability to work in stressful environment

·        High Focus on delivering on commitment

·        Good Communication skills 

Education Requirements

·        University Diploma/ degree in Business or Engineering / ICT

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