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Junior - Intermediate Systems Specialists

Ref: CA_EN_6_919331_1021029

Posted on 10 November 2022
Vancouver, British Columbia
Contract Type
Direct Hire

Junior to Intermediate Systems Specialists

We are looking for a Junior to Intermediate Systems Specialists for our clients’ Downtown Vancouver Office. The position combines technical support with network administration and infrastructure projects.


The ideal candidate will have experience that reflects both strong technical skills, as well as interpersonal and customer service skills.

You will be responsible for:

  • Act as a first/second level escalation support contact
  • Ensuring the proper setup and operation of our clients' servers and desktops.
  • Ensuring the proper setup and operation of our clients' MS RDS and Active Directory.
  • Ensuring the proper setup and operation of our clients' networks.
  • Ensuring reliable and efficient operations at our data centre.
  • Assisting in other duties involving computer and network setup and operation.
  • Participating in infrastructure projects (systems and networks).
  • Engaging and communicating with clients on their IT issues and concerns.
  • You must be able to work non-office hours when clients require servicing off-hours and share the on-call after-hours support duties with other staff.
  • Though most of the work will be performed at our head office, some local travel in the Vancouver area may be required.

Must have:

  • 3-5 years of prior experience in a similar role
  • Have a technical diploma or degree or certificates
  • Must have excellent customer service support and be comfortable engaging clients over the phone.
  • Microsoft Suite, Exchange, Azure and Office 365 experience
  • Firewalls, Switches, Wireless : Cisco Meraki, HP/Aruba or equivalent
  • Windows Server 2008 – 2016
  • Office 365 suite of applications (Exchange Online, Skype for Business, SharePoint Online, OneDrive for Business)
  • Active Directory (group policy and user management)

Like to have:

  • Experience in working with an IT MSP
  • Familiar with ConnectWise
  • Experience with LabTech


To apply, please send your attached cover letter and resume to:

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