Today we are giving you the chance to build a career development in two of the biggest corporations worldwide.
Get involved in a bright new team as a 1st Level Agent with English (Evening shifts) Requirements:
- Fluent oral and written English language skills;
- Excellent customer and communication skills;
- Ability to work under pressure to tightly controlled deadlines;
- Willingness to develop in a technical role;
- Very good computer skills (Windows OS, Outlook, MS Office, etc.);
- Analytical troubleshooting skills will be an advantage.
Responsibilities:
- Providing technical support in English by telephone and via e-mail;
- Identifying clients’ problems and propose solutions;
- Focus on customer expectations and satisfaction;
- Protect confidential and sensitive information and materials;
- Collaborate with other team members to provide high-quality support.