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RMK Stasi Level 1 Agent with English - Academy

Ref: 2317

Posted on 21 April 2021
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build a career development in two of the biggest corporations worldwide. 

Get involved in a bright new team as a 1st Level Agent with English (Evening shifts) Requirements:

  • Fluent oral and written English language skills;
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Willingness to develop in a technical role
  • Very good computer skills (Windows OS, Outlook, MS Office, etc.);
  • Analytical troubleshooting skills will be an advantage.

Responsibilities:

  • Providing technical support in English by telephone and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focus on customer expectations and satisfaction;
  • Protect confidential and sensitive information and materials;
  • Collaborate with other team members to provide high-quality support.

Our Offer:

  • Combine both work and university studying;
  • Chance to join friendly environment at a multinational company;
  • Flexible working time (night/day shifts);
  • Competitive remuneration package and social benefits;
  • Opportunity to develop and build a career in a technical position.

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