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Level 1 Agent with Italian

Ref: 1862

Posted on 21 April 2021
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build a career development in two of the biggest corporations worldwide at the position of Level 1 Agent with Italian.

Connect communication skills to career opportunities!

Requirements:

  • Fluent oral and written Italian language skills;
  • Excellent level of English; 
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Advanced Microsoft office skills; 
  • Willingness to work in a team;
  • Exceptional ability to learn new skills.

Responsibilities:

  • Handle Italian speaking customers;
  • Accurate and timely escalation of complex cases, when needed;
  • Consulting customers about the specifications of the company’s products;
  • Focus on customer expectations and satisfaction;
  • Protect confidential and sensitive information and materials;
  • Collaborate with other team members to provide high-quality support.

Our Offer:

  • A chance to join a corporate and professional environment at a multinational company;
  • Competitive remuneration and benefits package;
  • Flexible working time;
  • Opportunities for development.

If the position presents interest to you, do not hesitate to apply by sending us your CV in English! Only short-listed candidates will be contacted.

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