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Level 1 Agent with French- Part time

Ref: 2821

Posted on 21 April 2021
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build a career development in one of the biggest corporations worldwide at the position of Level 1 Agent with French. Your profile:

  • Fluency in French and good level of English language
  • Customer handling skills and ability to analyze problems
  • Good computer literacy and keyboard skills
  • Desire and passion to work in a multinational team

Your duties:

  • Consult, help and handle French-speaking customers by phone and e-mail
  • Analyze clients' problems and provide a relevant solution within an agreed time frame
  • Timely escalate complex cases towards other teams, when needed
  • Protect confidential and sensitive information and materials
  • Collaborate positively with other team members to provide high-quality support

The offer:

  • Opportunity to join one of the most stable multinational companies
  • Excellent remuneration package, based on personal achievements and benefits package
  • Corporate training within the company
  • Opportunity to work and advance professionally within a team of highly motivated professionals in a friendly, fun and dynamic work–environment
  • Flexible working time
  • Fast career growth related to individual interests

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