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Level 1 Agent with English

Ref: 1201

Posted on 10 November 2022
Job Location
Sofia
Contract Type
Permanent

Today we are giving you the chance to build your career development in two of the biggest corporations worldwide as a Level 1 Agent with English.

Requirements:

  • Fluent oral and written English language skills;
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Willingness to develop in a technical role
  • Good computer skills (Windows OS, Outlook, MS Office, etc.);
  • Analytical troubleshooting skills will be an advantage.

Responsibilities:

  • Providing technical support in English by telephone and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focus on customer expectations and satisfaction;
  • Protect confidential and sensitive information and materials;
  • Collaborate with other team members to provide high-quality support.

Our Offer:

  • Combine both work and university studying;
  • Chance to join friendly environment at a multinational company;
  • Flexible working time (late shifts);
  • Competitive remuneration package and social benefits;
  • Opportunity to develop and build a career in a technical position. 

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