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DIR Case coordinator - Academy

Ref: 2312

Posted on 21 April 2021
Job Location
Sofia
Contract Type
Permanent

Daniela Mariyanova Ivanova 

Today we are giving you the chance to join our team at the position of:

DIR Case coordinator - Academy 

Case Coordinator (Non-voice project)  Requirements:

  • English – minimum B2 level;
  • Experience in working with Microsoft Office;
  • Excellent communication and self-organization skills; 
  • Adaptive to a fast-changing environment;

Responsibilities:

  • Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization;
  • Log cases and monitor their status, obtain updates regarding their resolution when needed; 
  • Follow established processes and observe deadlines; 
  • Assess problem situations to identify causes, gather and process relevant information; 
  • Work cooperatively and effectively with others to achieve goals; 

Our offer: 

  • Civil contract;
  • Approximately 40-60 hours per month (Summer months around 80hours per month) 
  • Competitive remuneration package;
  • Work in a multinational corporate environment;
  • Standard working time; 
  • Opportunity to work in a friendly team.

If you see yourself in our role, send your CV in English! 

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