IT Case StudyData Center and Network Services - L1 & L2 Outsourcing
We were tasked with transitioning JCI functions offshore from the US. The initial scope was for a 24x7 solution for L1 and L2 engineers. This extende...
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We were tasked with transitioning JCI functions offshore from the US. The initial scope was for a 24x7 solution for L1 and L2 engineers. This extende...
Our client was going through a business model transformation in its Field Service organization that required increased flexibility in its labor deploy...
Our client wanted to strengthen its presence on the Internet as well as the services it provided to its customers. To achieve that mission, we set up ...
Our client has the ambition of being a leader in a new era of IT Services. As part of that, it has an ongoing global initiative to aggressively transf...
We helped our clients to optimize their email processing and improve efficiency through the use of Robotics Process Optimisation Software (RPA) to aut...
We were tasked with standardizing and centralizing the process for case management and deployment for our client. We knew that the volume of cases and...
Our client came to us to help simplify their app portfolio. Several of its existing applications no longer met its needs and its stringent security an...
We put together a tailored solution for our client to automate manual ticketing processes through Robotics Process Automation (RPA)